You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Our shipping charges are determined by the total weight of your order. Most products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
 
R&J Unique Products Team
www.trackballworld.com

R&J Unique Products Order Entry and Shipping Policies

All prices shown on this web site are in U.S. dollars. All times shown are Pacific time zone (either standard or daylight savings, depending upon the time of year).

Shipping and handling charges are based on shipment to U.S. addresses in the contiguous 48 states; shipments to Alaska and Hawaii may incur additional shipping charges; we will contact you if this is the case. All international orders require additional shipping charges.

Minimum order shipping weight is one pound. Orders with multiple items are shipped based upon true total shipping weight in increments of one pound but if the total weight is less than one pound the shipping rates for one pound will apply.

8.75% (the average of all counties) sales tax added to all orders shipped to California state addresses.

*Shipping Options may not be available for Very Large Orders, please Concact Us Directly in this case and we can provide a Shipping Quote that is specific for your order.

*Any Item may be suject to be shipped FedEx SmartPost if deemed appropriate.

*To view status of a FedEx SmartPost order copy and paste the provided tracking number for your order to the FedEx Tracking webpage.

We maintain inventory on most products but due to the number of items, volatility of demand and vendor production schedules it is impossible for us to guarantee that we will have each and every individual item in stock when an order is received.   Orders for in stock items are processed on a "first come, first served basis" based upon the date and time received.

We have outgoing order shipments picked up daily Monday through Friday; there are no shipments on Saturday or Sunday.  For in stock items paid for with a properly authorized credit card:

• Orders received before 2:00PM Monday through Thursday normally ship on the next business day after they are received (i.e. orders received before 2:00PM Monday ship Tuesday, orders received before 2:00PM Tuesday ship Wednesday, etc.);    

• Orders received from 2:00PM Thursday and before 2:00PM Friday normally ship on Monday;   

• Weekend orders received from 2:00PM Friday and before 2:00PM Monday normally ship on Tuesday.   

	Orders Received Before 2:00PM on:
	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Normally Ship on:
Monday
Tuesday
Wednesday
Thursday
Friday

Orders shipped using standard shipping and handling normally arrive four to ten business days after we ship (NOT receive) the order.  2nd day air orders normally arrive the second business day after we ship (NOT receive) the order.  Next day air orders normally arrive on the next business day after we ship (NOT receive) the order.

If you have a real rush call us and we will do all we can to expedite your order.

Orders paid for by check normally ship after we allow a seven business day bank clearing time.  We will notify you promptly by email if we will be unable to meet these shipping guidelines; if delivery time is critical we may be able to expedite shipping; please contact us for a stock check and a firm shipment date estimate before ordering.   For purposes of compliance with the FTC "Mail and Telephone Order Merchandise Rule" our stated shipment policy is that we will ship all orders within 30 days of receipt of valid payment and complete destination shipping information.